Honesty Net Solutions — internet down since morning

Address:

400708

Hi,

My user id is hs_vikasjadhav (Airoli)

Our internet service is down since 10 hours now. I have raised a complaint since morning but no one has resolved till now.

I called so many times but they only says complaint is registered. But what is the use of complaint number if they are not going to solve.

Ticket no. Tkt0239182
And tkt0239181

These are the ticket number which are unresolved.

When our validity expires they cut the connection within a second, what about period which went idle due to their mistakes.

At least complaints can be resolved immediately.

This is happening third time with me while using hns broadband.

Before this shut down time was 3 days and now more than 10 hours.

Don't know where to escalated this matter.