Hongkong & Shanghai Banking Corporation [Hsbc] — credit card application

I got a call from hsbc cc executive and she told me that my card will approve, what i have to do i have to give some documents like pan card, aadhar card and bank statements.

After given all document and without any verification i got a mail saying that "dear customer,
We thank you for your interest in the hsbc credit card.
As you may be aware, we process credit card applications of customers based on our internal credit policies and adherence to specific terms and conditions.
After having carefully evaluated your documents, we regret to inform you that we would not be able to issue you an hsbc credit card as your credit profile is not in line with our prevailing lending policy.
Please note that if you have applied for an add-on card, then it will not be issued either.
If you wish to re-consider us in the future, you can apply after six months, with a fresh application form and supporting documents.
We also request you to visit our website www.hsbc.co.in to know about our other products and services which may be of interest to you.
We hope to serve you in the future."

Seriously?