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HopScotch.in Complaints & Reviews

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Last updated Feb 12, 2024
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HopScotch.in reviews & complaints page 3

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P
Parvathi 233
from Hyderabad, Telangana
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Regards my amount

I want my hopscotch credit amount is transfer to my bank account, we already given account details but still the amount is not transfer to my account, already ten days passed away...
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R
rahul675
from Junnar, Maharashtra
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Cheated on product return

Very pathetic experience about refund and return noms of Hopscotch . They are asking you to return product by your own by any third party courier . Once they receive your product, they will not refund your money .

They never mentioned about return product won't be picked up from your location while giving order .

Later on, when we asked for return that time they send email that if you want to return product...
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P
Priyanka harlalka
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I don't have bank account

One Greyfrock I returned but I don't have bank account...if it possible the refund amount should b deduct from the next delivery......
+1 photos
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A
from Powai, Maharashtra
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Multiple time payments

We have pay multiple time through cash and Google pay...
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S
Susne
from Powai, Maharashtra
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Refund not processed

I oder a party dress for my daughter on 24 Nov2020 where I already made an online payment. the delivery agent of the hopstccoh did not deliver me the product on 4th Dec 2020 and he blocked me from his call list..Now when I called the coustmer executive they said they'll refund the money but they did not nor they gave me the product.. why is the customer service so poor and how can you keep such people as your delivery agent. I need my money...
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S
Savita Jakhar
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Maine apne order

Address:Goyla khud

Maine apne order ke paise online phone pay kiya h or mere account se paise cut gye h or aap mere payment failed dikha rhe ho...
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U
Usha Thamsuhang Kapchaki
from Guwahati, Assam
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H

Address:Geyzing west sikkim

Please deliver the product in 737111 pin also...
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S
sangeeta phartyal
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Refund issue

I have ordered 5 dresses all were prepaid.
Due to Corona at my delivery address, I have sent them to change my address however they returned all my items and one of the item is showing delivered however no package delivered.i received only 2 items refund SMS, what about the rest of the cancellation amount.i highly disappointed...
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V
Vindhya Vittal
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Transaction Issue.

I have orederd a dress for little on dated Oct13... amount has been deducted from account.. made payment through bhim App and but in hopscoth app its showing payment failed...pls chexk the issue and revert back the amount...or kindly consider the order......
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C
Chaitra Sreenath
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Kids wear

I ordered one kids wear and I got it on 28th August. And I weared to my son on Onam day (Monday). With in one use, it became damaged. Here by attaching the product photo and the photo of damaged product. Kindly do the needful....
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A
Anubhasanat Vijay
from Jabalpur, Madhya Pradesh
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Delivery issue

I had ordered rakhi on 24th july against order no.[protected] and delivery date was 1 aug before rakshabandhan.

But my order still not deliver and also there is not any updated status.
Plz resolve my issue as soon as possible....
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I have raised a request for return pick up of my products (Order number #[protected] throught email and i am not getting any response from them. It's been more than 48 hours since i raised a request.
They have disabled their phone customer care so there is no way you reach out to them.
The return window is only of 15 days and they are doing it deliberately so that the return window gets over and we cannot return the product.br...
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I have placed a total of 04 products on 11-Jul-2020 and soon raised a request to change the contact details. On the same day, received call from Hopscotch for confirmation on mobile number updation. On 18-JUl-2020 when I checked for tracking the order, app shown the return of two products as unavailability or incomplete phone number and two products shown as to deliver (but on past date)
Soon I have approached Hopscotch and since then...
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Address:73/B railway colony ratlam (M.P)
Website:Hopstoch

My payment goes twice for this order so please tell me when it will be refund me...
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I ordered a few dresses for my niece from hopscotch on 27th june for which the delivery was supposed to happen on 7th july. Today we are sitting on 10th july and there is no response from their team except for the fact that they keep asking me to give them 24hrs to get back to me and its already been four days and i still know nothing about the delivery of my products. These dresses were a surprise gift for my niece who turns 2 months on...
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N
Nikhila Pagolu
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Delay in product delivery

Address:Miryalaguda

It's been 2 weeks I have placed my order of a frock with 3 quantities and paid the amount through debit card... The order has been accepted successfully but since then I didn't receive any update regarding my order dispatched or shipment......
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D
Damu Sulakshana
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product not delivered still

Tracking id:[protected]
Order id:[protected]
In transit on 9th may, 01:17pm
Order placed on 6th may 20

The scheduled delivery was 11th may, but the product didn't arrive. Also, the next delivery date is not updated. I have even dropped many emails regarding this, but such a disgusting is that i haven't heard yet.

Already this is a pandemic situation, with belief and trust we place orders,...
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K
Krishna Vivek Sharma
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I m complaining about my order.

Address:ED 83, 3rd floor, New Ashok Nagar, Street- 4

Where is my order. My order's delivery date was 8 may 2020.i[censored] can't reach at the time thn mention there.
My daughter's birthday is coming on 14 may....
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P
pallavi Nandu
from Bengaluru, Karnataka
Nov 9, 2022
This thread was updated on Nov 9, 2022
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my product not delivered, but showing the status as delivered

Address:15th cross, vishwas residency, neeladri road., Bangalore, Karnataka, 560100

I had placed an order for Navy Floral Print Slip Ons- of order id[protected] placed on 28th October 2019. Hopscotch package with awb[protected] has not delivered to me. I didn’t get any message from hopstoch that nov 2nd it is going to be delivered. When I checked in hopstoch app, it is showing as delivered.
What is this? Does hopscotch standard has come down. There is no value to your prepaid customers. The order was supposed to...
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P
prerna thapa
from Agra, Uttar Pradesh
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too much delay in receiving the product

Address:Mumbai, Dehradun, Uttarakhand

I haven't received my orders yet, it's been a month. I ordered it on 28 sept and today is 2 nov. One of it was out for delivery but the delivery guy misplaced it. Got call from the courier service and assured to deliver the package asap but still there is no response from them. Kindly help me out with this or return my money back. And i can't make my kid wear those winter clothes in summer as what i am thinking it will take that long time...
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