I didn't renew my membership card and hotel express agents by the name of thandi charmaine and matilda have refused to refund me. They processed a debit order without my authority and now am told that there are recordings to that effect. I didn't renew my membership and am very clear about that. This is not the first time the two have done this to me.in 2017 it was the same issue. To me it seems like these are unscrupulous agents whose aim is to rip off clients in order for them to meet their targets.
Nkomo
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