[Resolved]  Housefull Furniture Mumbai — Poor customer care service & Delay in Assembly

Address:

Mumbai City, Maharashtra

Carpenter for assembling the item did not come for more than 2 weeks even after giving continuous reminder to customer care. Customer care people are behaving like owner of the company and never route the call to the next level managers .All lines of customer care routes to same 1-2 people .There is no other point of contact Customer care people are not really helpful and does not even take complaints. They were fooling us by giving irrelevant excuses from past 2 week to send the carpenter for assembling. Also the quality of wood is not good and requires high maintenance.Overall the products are not worth of their prices. We ended up with lots of frustration and now trying to search Consumer Forum or E-Commerce consumer laws. We are really not satisfied with the services and would suggest all to never purchase anything from this so called HOUSE FULL FURNITURE.