[Resolved] Housefull International Furniture — Sku:[protected]not delivering product even after two months complete | |||||
I bought a product-sku:[protected]jacob 3 door wardrobe oak sku:[protected] from housefull.co.in in aug 29, 2015. Before i placed an order i called their customer care abt delivery of product, so thy ensured me that product will deliver within 15 days and their site also showing the same... After i placed an order make a payment..I m calling them every day and i got dispute answers from them like wil ship by tomorrow.And tomorrow never came till date ..their product order page also showing no information about delivery date(see attachment)...At 19 oct finally they told me tht my product has been shipped..After that i was calling them from 19 oct for shipping information but they had nothing..Then today at 22 oct they told me my product yet to be shipped..Its annoying ..I called every day since one and half month and havnt got precise answer yet..They gave me next date every time..They never called me, i hav to call them everytime.. Was this information helpful? | |||||
Complaint marked as Resolved
Housefull International Furniture customer support has been notified about the posted complaint. Verified Support Oct 27, 2015 Housefull International Furniture Customer Care's response Dear Sir / Madam,
Please accept our apology for delay and kindly note that your complaint has been forwarded to our concern team and they will get back to you with appropriate resolution.
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Thanks & Regards
Customer Care
HouseFull International Ltd.
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2 Comments | |||||
Comments
housefull customer care never contacted me..i hav to contact him abt my problem..u got worst service there...when i called he asked me for extra 6000 rs for shipping of product...tht 6000rs wasnt in order actually i already paid extra for shippingand for product...still this shameless asked me for extra money..when i refuse to paid extra he cancel my order and initiated refund...i never asked for refund.. he initiated himself...what a service u r giving..never came up with solution...
Reply
Consumer complaints r u gonna do smthing abt my problem these houseful doing nothing abt issue..Please shut down their shop so no 1 else face problem as i did...
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