Housejoy.in — Not giving refund

I have made booking and signed master agreement in feb 2021. In line with requirement I have paid 10Lakh amount to them.
Due to unfortunate circumstances I have to cancel the my house construction and hence i have requested house joy to cancel the project in Mar 2021. Also I have asked them to refund the money. The only thing till date provided by Housejoy is 2D floorplan of my house and soil survey report.
It has been 4 month since then, no-one from housejoy is responding. Our project cordinator Saranya (previously Chethana) informed me on 26th Jun that Housejoy will not be able to refund the money. Upon objection from my side she said that they will refund but there will delay. It could take more than 6 months since they ran out of fund.

During sale (by Hemant, he also left) Housejoy agreed to everything we asked for and we thought they are better organized but now I feel that going to them was my biggest mistake.

I dont understand an company like housejoy even after 4 month is not able to refund my money. While demanding money they are persuasive and will call you day and night and now when I want refund they are not even responding to my calls or email.

As per last conversation from Saranya, she promissed to get back with refund detail on 5th July, yet here I am still waiting
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It's been almost a 2 year i am following for my money. They changed dates almost 126 times, they are changing the dates and sending mails from last 2 year.. it's almost 126 times changed the dates. In 2 installments i was supposed to get my money as per agreement. I need to get 6, 06, 000/- rupees, for almost 1 year I received only 25000/- still a huge amount is pending. No one is responding properly still waiting for huge can anyone help me here.

My mobil no is [protected], call me any time.
Hi,
Housejoy has done this with many customers.
They are behind you till the time they get the Advance after that they dont care and dont bother to respond .They are a gang of Dacoits looting consumers in the name of construction.
Why not all o[censored]s form a forum and file a civil case against Housejoy.

Sharmila
[protected]
I requested Housejoy to clean the two bath rooms and paid for it online.
The company cancelled the order which I came to know the website and no other information.
Rs 1299 was not refunded after several phone calls and mails.
Phone they did not attend, mails they never reply.

I paid the amount 1299 through Gpay on 30th June
What to do to get the money?

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    HouseJoy SM Towers, #261, 3Rd Cross, Domlur, 2nd Stage, Bengaluru, Bangalore North, Karnataka, India - 560071
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