[Resolved]  Hp — ADP not covered case id [protected]

Address:

Hyderabad, Andhra Pradesh

i had a frustrating experience with HP owing to my final exams coming ahead and these people deny what i paid for. I accidentally dropped my laptop while studying on my terrace. i called on site warranty . they sent a person who assures me he'll take care of the matter if i'd write as he told me "that a burglar was taking away my laptop, he threw it and went away" . What bull . Is this all part of the game that HP was playing. they say they rejected my ADP and that it comes under burglary and should be dealt with police. I think i'd better deal with HP in the court. what is the purpose of me shelling thousands of bucks on ADP and extended warranties when all they want is money for repair. I paid 4000 for extended warranty and i got ADP with the laptop, now they want me to pay 12, 000 for the screen to get repaired. are you joking??? my contact number [protected].