[Resolved] Hp — Bad product no service engineer

palash09

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

I bought a HP Laptop from Supreme computer, Ganesh Chandra Avenue, Kolkata. Total value was 24800 (dual core, 500 gb, 2 gb). This laptop was suddenly stopped. Switch on/off button stopped the work, no power on, no indication. I told the issues to HP customer care they said by the week service engineer of your area call you. But no call no message. So HP is one of Fraud Company who has got tag from market. Do not believe HP service as well as HP laptop quality.

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Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2015

HP India Customer Care's response Dear palash09,
Thank you for choosing HP.Please provide your contact number, email address and laptop's SN to hpsupport.[protected]@hp.com.I will try to contact with you as soon as I get your reply.

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.