[Resolved] Hp — Damaged laptop, no replacement

jiku

from Delhi, Delhi

Address:	Gurgaon, Haryana, 122002
Website:	www.hp.com/in/contacthp

Its been 2 month i have been trying to get in contact with HP, to fix the problem which i am facing with my computer, but since last month every single employee pf HP is disconnecting the session without resolving the issue or explaining anything.

Its a ridiculous services provided by HP, never expect such a worse service, and am stuck with my damaged laptop where am unable to do work, and the irresponsible executives of HP, where there IS no ownership towards such a big brand and after writing to HP, 3 times I've been not received any acknowledgement regards to the same,
I have been trying to talk with HP since 2 months, since than they been avoiding my request, tried to contact through chat, but every single person sitting over there is been disconnecting the session since than

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Jan 9, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

HP India Customer Care's response Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.