[Resolved] Hp — delivery of hp pavilion x360 - 14-dh1026tx
D
Devbhatt2001
Mar 13, 2020
Website: store.hp.com/in-en
Ordered on 6 march. Website shows 2 to 4 days delivery. Sales person also says 2 to 4 days delivery. Till now the product has not received. Support team never help to provide information asked 24 hr to answer but never gave satisfactory answer.
Order # [protected]
False promises by sales and website. Attached screenshot deom order page and the website.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Apr 16, 2020
Complaint marked as Resolved
HP India customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2020
HP India Customer Care's response Hello Dev,
Thanks for getting in touch.
Sorry to hear that and I appreciate you bringing this to my attention.
I've forwarded your details to the team concerned they will connect with you asap.
I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)
Please visit the HP Support Forum www.hp.com/supportforum for further help.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment