[Resolved] Hp Deskjet — company not repaired and returned the product

Ramesh977

from Gagret, Himachal Pradesh

Sep 26, 2019

Address: Vill -Seo, PO- Naswal, Tehsil- Ghumarwin, Distt- Bilaspur, 174021

After purchased the product with in 15 days, product not work. I called costumer care regarding repair/replace the product but company not response to till date. I purchased the product from flipcart website from order date 07 jul 2019 and within 15 days product not work. Then i submitted my complaint on costumer care, but no any facilities provide by company.

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Oct 30, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2019

HP India Customer Care's response Hello Ramesh,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, email address and HP unit serial number along with the review link.

Help link to find the serial number: https://support.hp.com/us-en/document/c04559742

I'll get the issue fixed asap.

Regards,
Smitha
HP Social Media Support

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Comments

VVVV Sharma

from Gagret, Himachal Pradesh

Oct 1, 2019

I Purchased product on Flipcart but after 10 to 15 days product not work. I Called on customer care help line no for repairing and replace the product but no response to received to till. I attached the bill for your further necessary action please.

Deepak Bhomkar

from Mumbai, Maharashtra

Oct 2, 2019

Cust I'd 608160 paid the amount rs.615 via the above link and got the successful transaction message. But when the gas delivery came the distributor denied for the online payment received confirmation. However, the amount is deducted from the bank. Please help me in refunding it. If this is the case i will never dare to do online payments.