[Resolved]  Hp Deskjet — product not work

Address: Sheerji Enterprises 56, Extn 3, Nangloi, New Delhi, New Delhi, Delhi, 110041
Website: Flipcart

I purchased the product i. E. Hp deskjet 2131 all-in-one printer on flipcart on dated 07 aug 2019 but after 10 to 15 days product not work. I called on customer care help line number for repairing and replace the product but no response to received to till. I attached the bill for your further necessary action please. I request to you please provide the service or replaced the product.
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Nov 9, 2019
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
HP India Customer Care's response
Hello Saneh,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, email address and HP unit serial number along with the review link.

Help link to find the serial number: https://support.hp.com/us-en/document/c04559742

I'll get the issue fixed asap.

Regards,
Smitha
HP Social Media Support
 
1 Comment

Comments

I am shourya i buy ink bottles and they give me cartridge i call them and tell you give me the wrong product please refund it they tell me the refund jis not possible of the product because the box is opened itell them i check the product that is wrong or not and they tell me the refund is not possible please refund my product

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