Hp — Hp 5820 printer bad heads complain no. [protected],

Address:Kolkata, West Bengal, 700094

Message:
Dear hp.

My complain number [protected], i spoke with mr. Saket shaha, and
Mr. Satarth parkash. Its been 2 weeks no one has call back.

I am writing to issue a complaint regarding a recent product purchase.
Dec. 2016. I purchase a hp deskjet 5820 printer.

Since day one this product is not working properly. I make so many calls
On toll free number finally i got a complain number the printer becomes
Very hot in few seconds. After long chase on complain a service center
Person came 1 week a go and declar that both the heads must replace.

I got a service call report form with me. It says that both the heads
Must be replace. The hp call me other day and want to replace the heads
Which i dont like to replace since i paid full as a brand new printer i
Want a replace printer.

This printer is not working since i opened it. Its not even 1 month
Ince i notice this after many calls i have decided that if hp dose not
Replace with new printer i will take this matter to indian consumer
Court.

Mir also added this personal information:
Company:
Address: upohar ambuja, kolkata
City: kolkata
State: west bangal
Zip: 700094
Country: india
Fax number:
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HP India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I am unable to scan the document from the document feeder and it we try to do so the document gets stuck in the printer and gets torn apart.
Printer Not Pick up Paper. I will Face this issue from last 15 days

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