[Resolved] Hp — Hp laptop breaking by its own

shailjanan

from Vadodara, Gujarat

Address:

Vadodara, Gujarat, 390008

I took my laptop around one and half year ago. everything was okay until 2 days ago i opened it and the left side of the screen rotater made a breaking noise, when i saw its not moving normally and makes the breaking noise whenever i open it or close. Because of that my left bottom of the screen is detached. how is it possible it happen out of the blues ? without any damage or anything?

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Aug 7, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

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HP India Customer Care

Verified Support

Hi Shailjanan, Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and unit serial number to hpsupport.[protected]@hp.com. I will contact you again as soon as I get your information. Thanks! I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.