[Resolved] Hp — Hp notebook 15-ac173tu worth rs. 25,904/-

akshitanagar

from Delhi, Delhi

Address:

New Delhi, Delhi, 110002

I bought this laptop on 1st nov 2015, from ehuts digital zone in nehru place.
From the very first day i have been facing the problems with this system. there is nothing new about his laptop except its appearance, its working as slow as an old desktop and hanging a lot and there s some problem with the inbuilt wifi adapter as well. i complained about it many times even they respond but it was not udeful at all. they promised that an engineer will come at our place and fix the problem but they didn't appeared. after this i even went to a service station in bangali market and they refused to look into the matter and directly told me to go at some place in okhla. even after claiming that there is a warranty of one year they didn't even bothered to check it once.

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Dec 1, 2016

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2016

HP India Customer Care's response Hi akshitanagar, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.