Hp — Improper service and fake commitments

Address:	Indore, Madhya Pradesh
Website:	support.hp.com

Fake promises were made at the time of sale. internal speakers got crashed while watching a movie in just 2 days of purchase. Contacted CC and have been committed a call back with in 12 hours which never happened. Then on Monday have got the commitment of a call back with in 4 hours which again not went through. Then on Tuesday call back was promised before 2 PM which again failed to fulfill. Then on Tuesday at 4.00 PM contacted the customer care support and have been promised a call back before 6 PM. Again the same thing repeated. No call. One of the Senior customer support executive committed to refund the amount and have promised a call back from customer relationship team, by 6 PM in the evening.