Hp — In respect of delivery of product | |||
I am an HP laptop owner named vilakshan saxena. with all the deep sorrow in my heart I have to inform you about the poor and customer unfriendly delivery system at your service centre in Bhopal with the following address.-, I submitted my laptop for format and recovery an due to an unavoidable strict schedule I forgot my job sheet (couloured pink) at my home which happens to be 22 km away from the service centre. inspite of me requesting the technical manager at the centre about the busy schedule and a train to catch in one and a half hour showed me un co- operated behaviour and asked me to move and sit outside. I requested him that I am ready to submit a hand written application along with a photo id copy which can be verified by the original I had in my poession at the moment as it is worth noting that other companies follow a same procedure to relieve the customer. i was then due to irrational behaviour, forced to bring the job sheet which resulted in my missing of train . I as a former happy hp customer ask that who is responsible for such behaviour and who should be held answerable for words such like "" sir, go to the court and get an affidavit or other wise come tomorrow or get lost. I therefore demand an answer and strict action for all the unnecessary trouble that has been caused to me. such actions need attention and justice Was this information helpful? | |||
HP India customer support has been notified about the posted complaint. | |||
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