HP India — 64gb pen drive v220w | |||||
Hi, On 05th April 2016, i bought hp 64gb pen drive from Snapdeal invoice number :s492ac/16-17/430. The pen drive is too slow and the data doesn't get copied to the flash drive. If i call the customer support they ask me to contact Balaji Computech in Bangalore for assistance and when i contact balaji computech they refuse to replace stating the product is not imported by them and is a fake product. I asked for a written confirmation but they denied and Snapdeal wants a written confirmation to take up the issue. Please help me as i am running pillar to post from past 6 months without any relief. I am extremely disappointed by HP's after sales service. Serial number: 85B4D6EF Product number: K0CIMUFT2 Regards, Shuaeb ahmed sharieff Contact: +91 [protected] [protected]@gmail.com Was this information helpful? | |||||
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HP India customer support has been notified about the posted complaint. | |||||
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I have received a confirmation from HP stating the product is not genuine. Please refund or replace the product.