[Resolved] HP India — Broken body of laptop

ram naraian gupta

from Rajnandgaon, Chhattisgarh

Address:

Gwalior, Madhya Pradesh, 474002

HP 15 AB219TX Laptop No. 5CD5324Q6R FROM M/s Deepak Traders, GWALIOR, vide Invoice No. 1323 dated 7.10.2015.

The body of the Laptop got cracked as it slipped down from the desk(table).

The Laptop, preloaded with Window 10 does not respond to Photoshop, Window-7 MS Office and Sketchup.

kindly direct your executive to replace the body and look at the software problems.

AJAY GOYAL
B-202, AMARKANTAK APPARTMENT
SAKET NAGAR
TANSEN ROAD
GWALIOR

Was this information helpful?

No (0)

Yes (0)

Aug 8, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Related HP India reviews

View all 4974 HP India Reviews

Comments

HP India Customer Care

Verified Support

Hi ram naraian gupta,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and laptop's serial number to hpsupport.[protected]@hp.com. I will contact you again as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.