[Resolved] HP India — Case id-[protected] | |||
Complain locked on 12th may and today is 19th may till date there is no feedback from. I am calling again and again they give only number, but, there is no response from that number. I get only the message. There are 3 message that shows diffrent date, for delivering the part. I want to complain to the higher authority for such type of activities. I attached all the message for this case. The message shows 3 different dates for the same case, but till now there is no engineer visit at the site. Case locked:-12 th may, 2016 Plotter name:-t7100 Serial no.:-my3267900b Mb.:-[protected] Client name:-reprographic centre Email :[protected]@gmail.com Was this information helpful? | |||
Jun 23, 2016 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. Verified Support May 23, 2016 HP India Customer Care's response Hi,
Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks!
I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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