[Resolved]  HP India — COMPLAINT REGARDING HP CH565A BLACK INK CARTRIDGE

Address:

Pune, Maharashtra

HELLO MAM/SIR, FEW DAYS BACK WE PURCHASED A BLACK INK CARTRIDGE FROM A SHOP NAMED CARTRIDGE CARE LACATED IN SHIVAJI NAGAR, PUNE.IT IS NOT GIVING PRINT PROPERLY WE ASKED THE SHOP PERSON TO REPLACE THE CARTRIDGE HE IS NOT READY TO LISTEN ALSO ANYTHING. HE STATED THAT WE DIRECTLY HAVE TO CONTACT HP EVEN FOR SMALL SMALL PROBLEMS THEY ARE NOT RESPONSIBLE FOR ANY ISSUES RELATED TO ANY PRODUCTS, THIS IS THE WORST AND VERY IRRESPONSIBLE ATTITUDE SHOWN. IF AS HE SAID IS THE PROCEDURE TO BE FOLLOWED TO RECTIFY ANY PROBLEM FACED BY CUSTOMERS THEN PLZ SOLVE THE PROBLEM ASAP AS OUR PROJECT WORK IS PENDING BECUASE OF THAT DEFECTIVE PRODUCT PROVIDED BY HP, HEREWITH I HAVE ATTACHED THE BILL AS WELL. SO PLZ RECTIFY THE PROBLEM ASAP.