[Resolved] HP India — Complaint regarding power on switch and mouse

Keerthanaadithan

Address:

607105

Sir / Madam

This is to bring into your kind notice that our HP system has undergone certain problems which seems to be major. In this regard I wish to file a complaint. The complaints and the warranty details are furnished below:

Complaints :
1. Power on switch is not working
2. Mouse is not working

Warranty details

Invoice no: GRK 2014-15/0/45
Dated : 08/12/2014

Description of Goods

HP PAV desktop 110-104IX/PDC-G2030
SN : 4CE35105XL

Was this information helpful?

No (0)

Yes (0)

May 10, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

HP India Customer Care's response Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.

Dec 14, 2016

Updated by Keerthanaadithan Sir Madam

Thank you for considering our obligation. Here I have updated the contact number and the serial number of the system.

Contact number: [protected] and [protected]

Serial number: 4CE35105XL

Thanking you,

Yours sincerely
Keerthana