| Address: | Khordha, Odisha, 751030 | | Website: | hp.in |
I purchased the extended warranty from hp for 3 years and after 2 years my laptop didn't start because of motherboard problem stated by hp engineer and they said it will not cover under warranty as i got little rust on my vga port which lies outside exposed to surrounding.
I told them as it not was not my fault that it got rust as my laptop is 2 years now. It's metal in nature it will get a little rust. Or else they did give me low quality product at the beginning and it didn't last long.
They said their policy doest not cover it:
Great marketing strategy followed by hp:
As per hp limited warranty statement, the standard warranty does not extend to any hp hardware product that has been damaged or rendered defective as a result of accident, misuse, liquid spills, abuse, contamination, or other external causes.
The point contamination and external causes itself tells one that you are wasting your money over extended warranty.
They will not rapair your hardware saying the vga port or external parts got rust. Or else they will say it will not be repaired bacause it got damaged due to external cause.
Guys this are very cheap strategies by hp as even their laptops get damaged naturally after 2 to 3 years and again you are bound to purchase parts from them.
Think again before buying hp
N i read the whole document there is no mention of contamination or external causes Was this information helpful? | 
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