HP India — Defected laptop

Address:Surat, Gujarat, 395007

I purchased a laptop around 1 year back and it has 3 years warranty,
The laptop is having defects from starting only as
*the motherboard got replaced in 4 months of purchase
*the antenna stopped working after that
*i was told i will get windows 10 when it will be released and when it released they told u have drivers issue with your laptop so windows 10 is not possible for u
*the laptop crashes for no reason and every time i call then they tell me to format the laptop

I am a student and once my college project got formatted due to crashing of laptop.

I asked them refund or replacement but every time they are like we will repair your product

I cant repair my product every week but they are not agreeing for repalcement.
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HP India customer support has been notified about the posted complaint.
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Don't ever buy any HP product. Their customer care service is disgusting. their toll free guidance is awful. Buy a HP product and rue if it stops working.There are better options

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