HP India — Defective dvd writer usb

Address:	141003
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I purchased hp make dvd writer usb part no f6v97aa#acj cnh510c306hp from computer shoppee india ludhiana vide bill no rt000020 dtd. 18.04.2016 after only 2 month use the dvd wirter became defective. I deliverd it to service center at ludhiana on 18.06.2016 vide case id no ac 74626.In spite of my repeated request to the said service center neither the dvd writer has been replaced nor any refund given to m my work is suffering i cannot buy and other dvd writer unless the fate of the dvd writer returned by me is decided the service center referred above does not listen to me at all i approach them all most daily please help me to get refund of 1600/- as early as possible

Thanking you
Yours truely
Gurwant singh
Ludhiana