HP India — EMI Option Given in the Site but not giving after the same after ORder

Address:

CBE

Dear Sir,
My Order Number [protected] Oct 2, 2023, 10:36:00 AM

I have called HP how to make order through EMI option. I have made the Order as they said. and Since its not converted to EMI on 4th Oct 23 I have send a mail to them in this regard. There is no response till date When ?I ask them now they are saying that the It not done using EMI option. I need this to be converted to EMI. Please let me know Escalation matrix of HP to tell the story. Please call me if you need further details.

If there is no response it will be taken to the consumer court or to the PM complaints Cell

Regard
K Subramanian
[protected]