[Resolved]  HP India — external warranty is running in the same year with main 1 year company warranty and it's 2 months I have purchased laptop and it's not worki

Address:

400102

I have purchased hp laptop on 2nd september 2019 but when i went online to check warranty it was showing expired then i called hp helpline after waiting for more than 20 days it was resolved then while purchasing the laptop at that time i also purchased 2 or 3 years extended warranty it was informed that 1 year warranty will get expire then extended warranty will start but when i call hp technical team i got information that both warranties are running how it is possible 2 warranties are hp is making fool or hp doing fraught with the customer. Called hp helpline no one is helping even floor supervisor and manger (Abhishek) not at all responsible since when i have purchased laptop till now there is always issue i will never go with hp in my life and even i will make sure this thing goes to consumer court that how 2 warranties can run together this 2 warranty was informed to me from floor supervisor tohid but i didn't get the name properly. There is no right person in hp to help you shut down this fraud company. Consumer court please charge heavy fine so that this thing doesent happen to anyone and even i have not received a certificate yet. Hp technical team manager and supervisor they directly disconnect the call what a service hp and amazing team you have.

Details:
Product description: hp gaming pavilion - 15-cx0140tx

Case subject: in/nbd/nsr/ win 10 /hp pav gaming laptop15-cx0140tx all/*general information/pop/extended warranty from hp shopping site-but did not receive certificate yet.

This mail i received from hp for an extended warranty.

Product part/model number: hp pav gaming notebook 15-cx0140tx

Please find below your entitled benefit/s that you claimed visiting to consumer scheme page under hp ganesh chaturthi offer.

Item name

Status

Additional 2 years onsite warranty

Expected date of release: 10-oct-2019

1 year of accidental damage protection

Expected date of release: 10-oct-2019

1 year burglary & theft insurance for notebook

Expected date of release is 20-sep-2019

Unistal software

Please find below your activation code and steps to redeem it, we request you to follow the steps and get the same installed on your laptop within its validity period

Protegent antivirus