HP India — Fraudulent Issue-Selling Fake/duplicate/counterfeit product

Dear sir, Please check my invoice copy MY PURCHASE DATE IS 29 JUNE 2022 but the windows installation date is 12 JUNE 2022 and this proof is clear that this product is open. When I opened the box, Windows 11 came out inside it while there was windows10 mentioned on top of the box. So I doubt I have been given an old/demo laptop that has been given by the seller after repacking. when I contact the dealer to take action then the dealer is saying I'm not responsible for it please contact to hp customer care, when I call hp customer care but the customer care officer is saying if there is any hardware issue then we can replace it otherwise you can use the same product, dear sir tell me one answer when I am paying for a new laptop, I should have give a new one, right I have attached all the proof related to the product. please check this and take striated action
Was this information helpful?
No (0)
Yes (0)
HP India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information