[Resolved] HP India — HP 15-ac026TX Laptop Core i5, 5th Gen. / 8GB / 1TB

EEnsgp

from Bengaluru, Karnataka

Address:

122051

We have purchased Lalptop through Kendriya Bhandar, Kendriya Vihar, Sector-56, Gurgaon-122001 vide Bill No.6200 dated 27.11.2015. But the Mouse pointer not functioning properly. You are requested to attend the complaint as early as possible.

Executive Engineer (CPWD)
NSG Camp, Manesar
Gurgaon (Haryana) -122051

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Aug 8, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

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HP India Customer Care

Verified Support

Hi EEnsgp,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.

Please refer to below support document and see if it resolves the issue:
http://support.hp.com/in-en/product/HP-15-Notebook-PC-series/7771404/model/83260...⇄

Please kindly provide your contact number, Email address, laptop's SN to hpsupport.[protected]@hp.com so I can help you better.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.