Aug 1, 2020
Complaint marked as Resolved This laptop I bought a year back, was defective from the start. It stopped working within 15 days of purchase and when I asked for a replacement, I was denied saying it can be repaired. It stopped working again in September. When I gave it for repair I got it back after 20 days with all my data gone. It stopped working again in December. I gave it for repair again and got it back after 2 weeks with all of my data gone. It stopped working again in july. When I called the Hp customer care numbers they gave me two numbers both of which didn't work . Then they gave me a printer guys number, that person gave me 3 numbers all of which didnt work. This shows your customer care is very useless. Hp is the worst useless irresponsible company I've ever seen. They sold me a defective laptop which costed me thousands of money on repair. And now it needs a new motherboard for which the service centre is charging thousands of money, what the hell is this company and its products, everything is trash. No replacement no refund nothing. Useless good for nothing people. I want a replacement of my laptop its high time now. I the one year I bought my laptop, I had it with me for hardly 4 5 months and all the other times in the service centre. I paid 63000 for this defective piece of shit.
HP India customer support has been notified about the posted complaint.
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