HP India — Hp bluetooth speaker hps6500

Address:	Hyderabad, Andhra Pradesh, 500059
Website:	WWW.HP.com

I have bought a HP blue too the speaker hps6500 model which stopped working abruptly, and its with in the warrenty period, I tried calling HP customer care but the response was very worst they don't even have at least 1 percent in helping the customer, I came to know there is a door atop aaaistence for HP but when I called the local HP service center they say its not there for blue tooth speaker I don't understand why is it not there please contact me for further info please help me in getting this resolved my number is [protected]