[Resolved]  HP India — hp b&o headset not received

I bought a hp laptop and made full payment for back to school offer in aug 2019 via redemtion code khhc452178kh. I have lost patience and looks like people who post here get the headset.

The promised headser has not been delivered.

It is a pity that people who are patient do not get the headset and people who complain get it. My understanding from last email in oct 2019 was that there were some logistics issues but should not that be applicable to all. How can headsets be delivered when people complain. Not professional at all.
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Mar 4, 2020
Complaint marked as Resolved 
The headset was delivered. This is prompt reaction from HP. They listen. I am happy.
HP India customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2020
HP India Customer Care's response
Hello Ram,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

I've forwarded your details to the team concerned they will connect with you asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support
 
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