[Resolved] HP India — HP India HP Case ID #: [protected]

Kanchan Kachare

from Mumbai, Maharashtra

Address:

400709

HP India — No service provided since a month.
He Hemant Mohan Sharma on Sep 13, 2016
Hello,
I, Kanchan Kachare, have registered a complained about my HP Notebook (15- ac122TU ) at 06/08/2016.
Case Number: [protected]
Serial Number: CND53310PG

There was keyboard problem in my laptop. After a long wait of 16 days your engineer (named Neeraj) finally came at 21/08/16.

He opened the laptop and checked the situation.He found that keyboard not working. He prepared a Service Call Report for this purpose.

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Oct 17, 2016

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2016

HP India Customer Care's response Dear Kanchan Kachare,

I am sorry about the inconvenience you're facing and regret the delay caused.

I've forwarded your comment to the relevant HP team. Someone will be in touch soon. Thanks!

If you have any queries or feedback, please don't hesitate to write us at hpsupport.[protected]@hp.com.

Thanks ^APK

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.