I have purchased HP Laptop in Feb 2021 after few days one of my Laptop Key came out of Keyboard and power button was very hard to press to switch on the Laptop i have registered a complaint with HP India, after so manny follow up my issue is not resolved, HP had denied to provide the resolution by providing warranty as Laptop was under warranty, they are telling that it has been damaged so we will not provide any warranty, but the laptop or keyboard is not damaged one of the key has been came out from keyboard automatically i also requested them that key has been came out but what about power button issue, they said that also will not cover under warranty i have purchased this laptop at Rs.60000 but now HP is not taking responsibility of warranty this is really not acceptable, HP services are very bad, attaching video of key popped out from keyboard along with power button which is very hard to press, request you to please take this complaint and help me to get resolution of my complaint. Was this information helpful? |