[Resolved] HP India — Hp laserjet m1005mfp

श

शुभम कशयप

from Gurgaon, Haryana

Address:

302021

Sir,

We have purchased a hp laser jet printer in june 2016. Now the printer button is misplaced during printer servicing. I have lodged a complaint 6 days before complaint no bhzg035401. Till date the problem is not rectified.

Service center executives are telling me that you take the printer and come service centers, hence the complaint is not cover under warranty.

Customer services of hp is very very poor.

Please help to solve this issue.

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Aug 7, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

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Comments

HP India Customer Care

Verified Support

Hi Shubham, I am sorry about the inconvenience you're facing. Can you please send your contact details & previous case number or serial number of the product to hpsupport.[protected]@hp.com so we can reach out to assist you directly?

The complaint number you have is not helping us to pull any data as it might be from the stores

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum（ www.hp.com/supportforum for further help. Thank you for your support.