HP India — Hp notebook - 15-ac122tu

deepika_28

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110051
Website:	HP CUSTOMER SUPPORT

Sir,

We are purchased hp-notebook-15 ac-122tu, but we are detected some screen
Problem in it and we register our case on 12 july, 2016 and your message for
Representative is came on 19th july, 2016. Message came from hp is:-

Dear customer. We received case [protected]-471 engineer wiil be deployed
Oon. Any query, contact - amshp. [protected]@groups. Iqor.com, [protected]

Its already late by ur side for warrenty resolve. And your representative is
Not picking calls also. So plz tell us how many days more we wait for this.
Is hp harrassing their customers like this???

Please resolve our case on urgent basis. Otherwise we will go for further
Step.

—
Thanking you
Deepika gupta
[protected]/[protected]

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Comments

Alka Bani Agrawal

from Bengaluru, Karnataka

Laptop is compaq 6710b . is it possible to repair it . Its Wi fi button not working.
It has not been used very much in last years and have been lying closed but its working normally otherwise. please respond to my problem.

HP India Customer Care's response, Aug 5, 2016

Verified Support

Hi Alka, I am sorry about the inconvenience you're facing. Can you please send your contact details & previous case number or serial number of the product to [email protected] so we can reach out to assist you directly?

and please elaborate the issue so that we can recommend the next step.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum（ www.hp.com/supportforum for further help. Thank you for your support.