[Resolved]  HP India — HP pavilion PC dead in a year

Address:

Bangalore, Karnataka

I purchased HP Pavilion Touchsmart 23-f202in all-in-one Desktop PC a year ago, it has perfectly worked for 1 year and suddenly the motherboard got damaged for some reason. HP technician said it has been burnt and need to be replaced (for which they have provided quotation of around Rs. 20, 000). Not sure what caused this, I am using surge protector and APC UPS. I believe this might be due to the parts used in HP desktop may not be of good quality. Whatever is the case, the expensive desktop has became useless just after a year use.