[Resolved] HP India — Inkjet Cartridge 678 Black | |||||
I purchased an black ink cartridge from Amazon on 16 Feb 2016. The ink level shows almost full but cannot print letters or photocopies. The colour part works fine. Called the 1800 number but could not connect(?) A friend who was visiting from Australia and is a printer technician said the flow of ink in the cartridge seems to have dried out. Request a free replacement for the damage cartridge please. Khushrow Patel Mob: [protected] email: [protected]@gmail.com Was this information helpful? | |||||
Jan 3, 2017 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. Verified Support Dec 01, 2016 HP India Customer Care's response Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support. | |||||
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From last night one half of the lap keyboard typing wrong characters.
What is that I can do now.
Please let me know where can I get the replacement and what's the price.
Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and laptop's serial number to [email protected]. I will contact you again as soon as I get your information. Thanks!
I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.