HP India — laptop battery replacement.

G R JEYAKUMAR

from Bengaluru, Karnataka

Address:

11 First street,tooveypuram, 628003

Warranty status: active: covered under warranty, 13 months remaining
Failure id: pu4fmr-8pc9p4-mfpurf-c0ea23
Serial number: 5cd7332vrp
Product number: 2sl83pa
I have repeatedly contacted over phone, system etc for last 25 days. Eventhough the product is covered under the warranty, they have neither replied to my complaint or replaced the battery.

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HP India customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2019

HP India Customer Care's response Hello Jeyakumar,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Kindly email ([protected]@hp.com) your contact number along with the review link.

I'll get the issue fixed asap.

Regards,
Smitha
HP Social Media Support

Sep 16, 2019

Updated by G R JEYAKUMAR My phone No.[protected]email: [protected]@gmail.comThanks & RegardsJeyakumar.

Unable to contact ([protected]@hp.com) pl help