After the recent update my laptop doesn't shut down. when i press the shut down option, the screen goes out but then the laptop again starts on its own. Same is happening when i try to make it sleep (hibernate mode).
my laptop model number is HP Envy x360 convertible 13-ar0118AU
Was this information helpful?
No (0)
Yes (0)
HP India customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment