HP India — laptop hp pavilion x360 convertible 14-ba075tx

Address:	Mumbai City, Maharashtra, 400014
Website:	www.hp.com

Since i had purchased this laptop on 12th oct since i am facing the problem i had complaint 15 times & engineer visited 4 times but yet no solution i am fed-up with the service provided by hp.

1st complaint - after a long follow up from 26th dec to 25th jan they had detected there is an issue of hard disk i had suffered a lot & its effected the business.

2nd complaint - again they had told me to take data backup & they had done some trouble shooting but no solution for that as well

3rd complaint - they had again forced me to take a backup i had lost database in last complaint so i had refused to take a back up bcoz i was going out of station, i told them to call me next week but no one attendant on that it got closed.

4th complaint - again he had done some trouble shooting & he had given me a feedback that two internet protection are installed thats y its working slow so he had disabled one but again i m facing the same problem inspite its working very slow i just cant able to work. I had taken this laptop with 8gb ssd your engineer told me its not there inside.

I am really pissed with the service provided by your company, it was very bad experience with hp its my first & the last product purchase by hp.

I want you to change the laptop.

Reference to complain no - wo[protected]