[Resolved]  HP India — Case id [protected]. Replacement of part not yet done even after the payment of the money

Website:

support.hp.com

The display of my hp laptop got broken and i had lodged a case for repair. I was sent a quotation with the price of the part and cost of repair. And i had transferred the money to the hp account they had provided. And i didnot get any acknowledgement for the receipt of the money for four days till the time i had called up many of the customer agents. Now i had done the payment for the repair and there is no sign of any activity from the service agents side.. Every day iam calling up one or the other customer support agents, who are actually doing nothing to solve the issue.. Mr rajkumar, who had sent me the quotation doesnot either pickup the call or reply to the mail.. The service centre guys of brahmapur says they havenot got any instructions about the receipt of money from me. I want my laptop to be repaired as soon as possible, after having paid the money before 1 week and waiting for this long.. Look into the case seriously.. The case id is [protected]