[Resolved] HP India — Laptop RAM missing

saliljn17

from Noida, Uttar Pradesh

Aug 11, 2015

Address: Gautam Buddh Nagar, Uttar Pradesh

Noida sec-18 is worst service provider. Please do not go with HP. I faced such a bad experience by their service center team. I deposited my laptop in sec-18 noida service center with 8GB RAM and at the date of delivery i could not check system configuration. After some months i checked and found my laptop has only 4 GB RAM. My 4 GB RAM is misplaced my service center and they are not ready to accept this but i am sure this is their mistake. Their center head Norat Kumawat close my case without any investigation. So i recommend please do not go with HP and make sure about the parts of your systems.

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Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2015

HP India Customer Care's response Hi Saliljn17, thank you for choosing HP product.
Please provide your contact number, email address and laptop's SN to hpsupport.[protected]@hp.com.
I will try to contact with you as soon as I get your reply.

I work for HP.
If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.