[Resolved] HP India — Laptop sound is not coming

bs jami debbarma

from Nagpur, Maharashtra

Address:

Alwar, Rajasthan, 301705

Dear sir,
I bought a HP laptop 15AB029TX on[protected], since after using this laptop i use to find problem in every month in this laptop, sometimes laptop gets very slow etc, sometimes problem in windows, and in this month since from last 15
days my laptop sound is not coming its showing no audio output device, when ever i am watching some video in vlc player or in some other player the sound is not coming only, also my hp laptop is running so slow it takes so much time while starting.
therefore i request you to please come and do servicing

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Jun 6, 2016

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

May 06, 2016

HP India Customer Care's response Hi bs jami debbarma, Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please kindly send your contact number, Email address and unit SN to hpsupport.[protected]@hp.com so I can help you further,thanks! I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

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Comments

sasankanayak

from Burla, Odisha

After turning on the laptop its screen light won't lit. when i just push screen then it lit and go back dark again. Please solve this as soon as possible.
Serial No:-CND6034DMK
Model No:-BCM943142Y

Sanju19kmr

from Chennai, Tamil Nadu

Product Model No : Hp Pavilion Touch Smart 11e006au.

Sr.No : CND34613KN

HP India Customer Care's response, May 12, 2016

Verified Support

Hi Sanju19kmr,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please alos provide your name, contact number, email address, and the issue in detail to [email protected]. I will contact you again as soon as I get your information. Thanks!

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

Sathvik CE

from Bengaluru, Karnataka

My laptop drives are not working and settings are also not working properly

HP India Customer Care's response, May 12, 2016

Verified Support

Hi Sathvik CE,

Please provide your name, contact number, email address, and laptop's serial number to [email protected]. I will contact you again as soon as I get your information. Thanks!

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

Sangeetha Rajagopal

from Chennai, Tamil Nadu

Black spots appearing on the LCD screen.

HP India Customer Care's response, May 12, 2016

Verified Support

Hi Sangeetha Rajagopal,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please kindly send your contact number, Email address and unit SN to [email protected] so I can help you further, thanks!
I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.