HP India — Laptop too slow

Address:

Kolkata, West Bengal

Laptop Model - HP-15-R204TX LAPTOP SET Sl No. - CND 4482C0W Invoice No. - 12/SA/1516/05547 dtd 10/6/2015 Dealer - Great Eastern Trading Co. Garia Branch, Kolkata -700084 Laptop is too slow. Hangs several time. Frequently Outlook, Acrobat, Word, EXCEL - 'Not Responding'. Totally unsatisfied with the Product / Model. During Purchase, It has been told that the product being 'Core i5 5th Generation' - speed will be good. Its nothing but a rubbish!!! In case my issue is not sorted out, I have to take legal action through 'Consumer Forum'