HP India — Non attending complaint of computer under warranty even after ten days

Address:

Mumbai City, Maharashtra, 400021

Ref complaint no.[protected]reg
Kindly refer to my talk with yr six representatives for more than 90 minutes and mr. Mandeep the floor supervisor as well. The call is logged on 10th of august and till date none has visited us. On queries we were told by ankita that the motherboard is required to be changed and its lying in the warehouse and as soon as they it reaches the service center it will be changed. The service center people are saying that they have not recd motherboard from the company so they cant fix the problem. None in the company is in a position to tell that by which date the the complain will be resolved. People have deliberately disconnected the call as well in the process of their frustration to not to give any reply. Pls see to it that the complain is resolved as reasonable time has already expired.