HP India — not giving quotation and also break the power button

Address:

122001

Dear sir/mam,
I given our company person hp probook 430 g3 notebook to iqor service centre on 23rd nov/2017 and there token no. Was 567& address is jmd megapolis gurgram. And there that person told me we send you the quotation on 1or2 working days but we have not received quotation till 30 nov 2017, so i will back my laptop from the service centre but that laptop condition was very bad and now its power button not working i worried about that if they destroy the power button then they also destroy the data of laptop. So please give me the solution what should i do. Very bad derive from your side.

Richa