HP India — Note book | |||
I purchased a two year extended warranty from HP which is valid till July 2016. Now one of my key board keys is not functioning. Lodged a complaint with Cusotmer Care on Febraray 1, 16. Despite a lapse of two weeks they have not repaired my laptop and there is no official communication from the Co's end. It is a nightmare to get throgh to their Cstomer Care and the staff there are jst not sensitised to deal with customer complaints. They are not even providing me with the name of the person to whom I can escalate the matter and get it resolved. It is really sickening. Was this information helpful? | |||
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