HP India — omen laptop display problem

Address: Chennai, Tamil Nadu, 600045

I have purchased hp omen 15-dh0135tx at perungudi hp showroom, chennai, tamilnadu. And i had a flicker problem with my laptop and i complained it to the showroom they got doa and they changed and gave me new laptop which again gave me the same problem then again i complained and that time they again gave me the new laptop, again i got the same flicker problem with my third laptop, when we contacted with the customer care they are not responding properly, im an architecture final year student and i purchased the laptop for my final thesis work now im lagging with my work without the laptop. I have only one month left for my project, lady who's attending me i think her name is sowmya the customer care person she never listens to the customers problem
Was this information helpful?
No (0)
Yes (0)
HP India customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2020
HP India Customer Care's response
Dear Customer,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email me your primary & alternate contact number with the best reachable time, HP unit serial number and previous HP case numbers if any.

Also, I need the review link as a reference to the following email ID so that we can reach out to assist you with no delay.

Support Email: [protected]@hp.com
Mar 25, 2020
Updated by VARUN VARSHAN VA
GIVE ME A VALID MAIL ID
Mar 25, 2020
Updated by VARUN VARSHAN VA
I CANT SEND MAIL TO THE MENTIONED MAIL ID "Support Email: [protected]@hp.com"
 
1 Comment

Comments

I CANT SEND MAIL TO THE MENTIONED MAIL ID "Support Email: [protected]@hp.com"

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4972
    Pending
    0
    Resolved
    1859
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information